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Passenger Information Agent.Passenger Services Job Vacancies at Airports Company South Africa in Kimberley 2018

Airports Company South Africa hiring for Passenger Information Agent.Passenger Services placed in Kimberley. This job vacancies is open from 4 Juni 2018 to the end of this month. Here is more information about the requirements, qualifications and job descriptions associated with Passenger Information Agent.Passenger Services job opening 2017.

Airports Company South Africa Recruitment 2017

Passenger Information Agent.Passenger Services - Kimberley

Passenger Information Agent


An exciting vacancy exists at Kimberley Airport for an experienced Passenger Information Agent within the Airport Management division.


Key Performance Outputs
The successful candidate, reporting to the Operations Coordinator will be responsible for the following:
  • Proactively identifying, resolving and escalating customer’s needs as and when required.
  • Announcing flight information
  • Provide support to relevant stakeholder to ensure achievement of objectives.
  • Participate in customer care projects and initiatives as and when required.
  • Build, support and maintain healthy diverse internal and external relationships to ensure the achievement of organisational goals.
  • Capture information for trending purposes.
  • Identify and escalate any system related errors.
  • Escalate repeated Operational non-compliance.
Technical Skills and Experience
The following skills & experience is required or equivalent of such is required:

  • The successful candidate must have a valid Matric (Grade 12) qualification or equivalent prior learning and experience, based on the job requirements, within the position.
  • Proficiency and knowledge of Microsoft Office packages.
  • A minimum of 1 year airport operation related experience would serve as an advantage.

Competencies

The ideal candidate will be an individual who consistently achieves results, meets goals and targets. Clearly explaining a point of view and its reasoning as well as tactful communication in a non-confrontational and polite manner is also required. It is essential that the incumbent is able to recognize, handle and resolve conflict promptly.

Short-listed candidates will undergo relevant background checks, vetting and medical examinations as per the company’s security regulations
This position will be filled in line with ACSA’s values and Employment Equity policy and plan. Preference will be given to members of designated groups that are under-represented and the position will also be advertised externally

If you are interested in Passenger Information Agent.Passenger Services job opened by the Airports Company South Africa, immediately prepare the requirements and qualifications to apply for this Passenger Information Agent.Passenger Services job. For more info click on the button below:

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