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Service Engineer Surface Job Vacancies at Komatsu in Sishen 2018

Komatsu hiring for Service Engineer Surface placed in Sishen. This job vacancies is open from 7 Juni 2018 to the end of this month. Here is more information about the requirements, qualifications and job descriptions associated with Service Engineer Surface job opening 2017.

Komatsu Recruitment 2017

Service Engineer Surface - Sishen

Komatsu is an indispensable partner to the construction, mining, industrial and forestry industries that maximizes value for customers through innovative solutions. With a full line of products supported by our advanced IoT technologies, regional distribution channels and a global service network, we help customers safely and sustainably optimize their operations. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

Job Overview

The position will be based in Sishen and the incumbent will report to the Site Manager - Sishen
Provide field support to surface customer owned P&H equipment.


Job Specification (not totally inclusive)
  • Advise customer on corrective actions to prevent these events and assist with implementation.
  • Analyse equipment downtime from the KPI data base and use the results for defect elimination.
  • Research Dimensions for available software upgrades on equipment control and variable drive systems.
  • Plan, schedule and execute software upgrades on equipment control, and variable drive systems.
  • Periodic inspections to gauge the standards, and increase the effectiveness of customer maintenance.
  • Assistance to customer maintenance personnel during planned maintenance interventions with focus on guiding customer in best practices.
Minimum Skills and experience required
  • National Diploma (Electrical/ Mechanical)
  • Any other qualification pertaining to systems in use on JGA equipment is not essential but will be beneficial.
  • Minimum of five years’ surface mining experience on latest generation Joy equipment
  • High level of product knowledge is essential.
  • Experience in the maintenance of P&H designed equipment.
  • Computer literacy is expected
Behavioural Competencies required
  • Respectful of customer opinions while still influencing customer to follow the best option for equipment repair.
  • Must be able to remain focused, considerate, direct and accurate when customer becomes distressed.
  • Must be highly self-motivated and mentally and physically able to perform responsibilities.
  • Must have the ability to explain technically intricate conditions in non-technical terms in a well prepared and structured report format.
  • A general disposition toward taking ownership of issues and adding value to the product is essential.
  • Must be able to “see the bigger picture” in terms of the impact of direct support.
  • Must show empathy towards lesser qualified and inexperience customer personnel. The ability to perform indirect, casual training is of the utmost
  • Required to do travelling


Business Acumen
Critical Thinking
Customer Focus
Drive for Results
Effective Relationships
Emotional Intelligence
Operational Excellence
Service Orientation
Technical / Functional Skills

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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