job title, keywords or company city, province, or region (optional)

Office Administrator Job Vacancies at AtripleA Recruitment in Welkom 2018

AtripleA Recruitment hiring for Office Administrator placed in Welkom. This job vacancies is open from 4 April 2018 to the end of this month. Here is more information about the requirements, qualifications and job descriptions associated with Office Administrator job opening 2017.

AtripleA Recruitment Recruitment 2017

Office Administrator - Welkom

Location: Welkom

Salary: R16 000

Our client is looking for an Office administrator to provide professional first line support to clients and sales support and capture group new business policies.

Requirements:
  • Matric
  • Recognized Qualification as per the FSB
  • RE 5
  • Registration as an Employee Representative (FSB)
  • 2 Years’ Experience in the Insurance Industry;
  • 1 Year Client Services
  • 1 years’ experience in data capturing
  • 1 Years’ experience in: Category A, B, C and retail pension benefits (Advantage)
Responsibilities:
  • Render client services
o Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries

o Update client personal details and AIMS notes

o Provide correct and accurate advice to clients on products and services (TCF)

o Inform clients and update changes to their policy (TCF)

o Liaise with relevant departments to gather information to resolve clients’ queries

o Maintain required business retention rate

o Handle all complaints and enquiries

o Escalate complaints to Office Manager and Complaints Handling Officer

o Follow complaints procedure

o Handle all incoming calls and walk-in clients

  • Administrate Claims
o Verify claims documents as per standard procedure

o Assist clients with the completion of claim forms

o Submit all claims received to Head office

o Submit any outstanding documentation as per Head Office request

o Keep claims register up to date

  • Advise clients on cancelations
o Advise the client of the process and disadvantages of cancelation

o Retain the policy by proposing different options (loan, partial surrender paid up)

o Inform relevant Sales Manager of the intended cancelation for retention

o As per client’s request follow the standard cancelation procedure

  • Administrate demutualization process
o Capture client information

o Inform clients of status of their shares

o Update client’s information on Aims systems

o Register and forward to Head office

  • Office Administration
o Manage mail and fax

o Prepare statistical reports

o Communicate with office manage with regards to office logistics

  • Documentation and filing procedures
o Keep record systems up to date

o File and keep documentation for a period as required by the legislation

  • Process and administrate application forms
o Check and validate application forms for quality control

o Follow the capturing procedure

o Send incomplete applications back to Office Managers

o Process application form on system

o Follow up on outstanding documentation with Office Manager

o Liaise with New Business department on outstanding and provide feedback to Office Managers

o Email scanned successful application forms to New business department

o Capture a minimum of required policies per day

  • Send captured application forms to Head Office for archiving
o Register successful applications

o Send the original application form for tick off process

o Follow up on all outstanding requirements from tick off

If you are interested in Office Administrator job opened by the AtripleA Recruitment, immediately prepare the requirements and qualifications to apply for this Office Administrator job. For more info click on the button below:

Apply Now
Send Application

Send your application via link below:

Don't forget to like our fanpage to get the lastest job opportunities

Also follow my twitter



Apply Now

Vehicle Stock control clerk

Westvaal Motor Group - Welkom | 30+ days ago

A Code 8 Drivers licence (and higher). HRA37 Vacant position Vehicle Stock control clerk. Westvaal Motor Holdings, a dynamic motor dealership group in North...

Assistant Branch Manager (Welkom)

Capitec Bank - Welkom | 4 days ago

Coordinate branch administrative processes. Drive branch operational and growth objectives in order to maximize profitability....

Personal Loans Consultant

Nedbank - Welkom | 7 days ago

Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions....

Relationship Manager Outbound

FirstRand - Welkom | 15 hours ago

Manage own development to increase own competencies. 5 to 6 years relevant experience. Improve business decisions by providing accurate and reliable business...

Regional Manager (Welkom)

AECI - Welkom | 5 days ago

Valid resident of South Africa. At least 5 years’ experience in AEL within the Sales & Marketing business. Qualifications & Experience BSC Mining degree or NHD...

New Vehicle Sales Manager

Westvaal Motor Group - Welkom | 30+ days ago

Westvaal Motor Holdings, a dynamic motor dealership group in North West, Free State, Mpumalanga, Western Cape & Limpopo, Western Cape as well as Gauteng,...